Overview
Install TYRO with ClickPOS to allow IP Address merchant transactions to seamlessly integrate with a Cloud based POS.
Supported Devices & Browsers
Minimum Requirements
- Microsoft Windows 7 – Chrome / Internet Explorer 10 / Firefox
- Apple MacOS X – Chrome / Firefox
- Android 4.4.2 KitKat – Chrome
- Apple iOS 7- Chrome
Prerequisite Printing Options
Merchant & Point of Sale – Standalone EPSON TM-Series Printer (OPOS)
- Both merchant and POS will utilise the EPSON OPOS printing logic
Merchant & Point of Sale – Standalone EPSON TM-Series Printer (Intelligent)
- Both merchant and POS will utilise EPSON Intelligent printing logic
Merchant – Integrated Printer & Point of Sale - Standalone (OPOS or Intelligent or Other)
- Merchant will print to the internal TYRO printer and POS will print to any printer of choice
Setup
Pairing TYRO terminal with device browser
You will be required to pair each device (PC, Tablet, etc..) with TYRO.
Note: Many devices can utilise the same TYRO terminal if required.
- On the Tyro Terminal:
- Press the Menu button
- Select Configuration … Integrated EFTPOS … Pair with POS
- Press Start
- You will prompt with a Merchant ID and a Terminal ID that you will need to enter into browser. Make note of these values.
- In ClickPOS, navigate to Maintain > System Admin > Intelligent Functions > Merchant Setup
- You will be required to click START on the terminal
- It will state that the key has been sent
- Check browser and ensure it states that pairing is successful
- Click OK to finish the pairing process
Setup payment button in ClickPOS
You will also be required to create a payment button in ClickPOS that will be used to process the TYRO credit/debit transaction/s.
- Login to ClickPOS
- Navigate to MAINTAIN > SYSTEM ADMINISTRATION > PAYMENT TYPES
- Create a new payment type by completing the basic requirements as followed
Optional Fields: Payment Group, Colour, Order, Large Button, User Groups
- (Only if surcharge is being applied) Enter a value to offset a % surcharge
E.g. Enter 4 if you wish to charge 4% on the specific payment
Also note that you will need to build a separate button for each payment only in the event a surcharge is being applied. This is imperative to capture the correct surcharge for the correct payment method |
- You may remove older (unrequired) payment buttons
Note: You only require 1 button for all payments (Visa, MC, AMEX, Debit, etc..) unless you have a surcharge applied as denote in step 4.
Troubleshooting
Pairing
Error: POS is not paired with a terminal
Solution: Complete the pairing process again. If it fails again, upgrade your internet browser and try again.